Project/s Exit Evaluation Feedback

To assist us in the service we provide to you, it would be appreciated if you could take a few minutes to answer the questions below. This will enable us to use your views to find areas we may need to improve on, which will allow us to understand how to best accommodate your future needs and priorities.





1/ Were you happy with the initial site set up?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

2/ Were you satisfied with site cleanliness during the project or works?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

3/ Were you satisfied in the way all Pexhurst’s construction team kept you up to date during the project or works?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

4/ Were you satisfied with the way any issues were handled during the project or works?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

5/ Did Pexhurst’s staff treat you in a friendly, professional manner?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

6/ Did you find Pexhurst’s construction team managed the works programme / project requirements to your expectations?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

7/ Did Pexhurst provide prompt response times to changes and RFI’s?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

8/ How would you grade the Health and Safety effectiveness on site?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

9/ If applicable, did we satisfactorily adhere to environmental initiatives on site, i.e. recycling?

Yes (3)No (0)N/A (3)

10/ On initial completion of projects or works, and post completion were you satisfied with the standard of work achieved?

Initial:

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

Post:

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

11/ Did you receive regular Pexhurst progress reports in advance of the site meeting?

Yes (3)No (0)N/A (3)

12/ Did you receive draft O&M on completion?

Yes (3)No (0)

13/ Are there any areas of pricing that you feel Pexhurst could improve to make us more competitive?

MechanicalDecorations and finishesHeating and ventilationFloor finishesElectricalPartitions and doorsOthersSpecialist joinery

15/ If asked, would you recommend Pexhurst in the future?

Yes (3)No (0)

16/ Have you previously received any Pexhurst marketing material or e-shot?

YesNo

Thank you for your co-operation.

OFFICE USE ONLY
Total Marks:
/42

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