Project/s Exit Evaluation Feedback

To assist us in the service we provide to you, it would be appreciated if you could take a few minutes to answer the questions below. This will enable us to use your views to find areas we may need to improve on, which will allow us to understand how to best accommodate your future needs and priorities.





1/ How happy were you with the initial site set up?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

2/ How satisfied were you with site cleanliness during the project or works?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

3/ How satisfied were you in the way all Pexhurst's construction team kept you up to date during the project or works?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

4/ How satisfied were you with the way any issues were handled during the project or works?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

5/ How satisfied were you with Pexhurst's construction team, and did they treat you with a friendly, professional manner?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

6/ How satisfied were you with Pexhurst's construction team and did they manage the works programme / project requirements to your expectations?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

7/ How happy were you with Pexhurst providing prompt response times to changes and RFI’s?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

8/ How would you grade the Health and Safety effectiveness on site?

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

9/ If applicable, did we satisfactorily adhere to environmental initiatives on site, i.e. recycling?

Yes (3)No (0)N/A (3)

10/ How satisfied were you, on the initial completion of projects/works and post completion, with the standard of work achieved?

Initial:

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

Post:

Very Satisfied (3)Slightly satisfied (2)Slightly dissatisfied (1)Very dissatisfied (0)

11/ Did you receive regular Pexhurst progress reports in advance of the site meeting?

Yes (3)No (0)N/A (3)

12/ Did you receive draft O&M on completion?

Yes (3)No (0)

13/ Are there any areas of pricing that you feel Pexhurst could improve to make us more competitive?

MechanicalDecorations and finishesHeating and ventilationFloor finishesElectricalPartitions and doorsOthersSpecialist joinery

15/ If asked, would you recommend Pexhurst in the future?

Yes (3)No (0)

16/ Have you previously received any Pexhurst marketing material or e-shot? If not, and you would like to receive, please note down your name and email address below.

YesNo


Thank you for your co-operation.

OFFICE USE ONLY
Total Marks:
/42

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